We have the right equipment for you!

Perfekter, freundlicher und flexibler Service wie immer. Danke und bis zum nächsten Mal.

always helpful, always friendly

Sehr kundenfreundlich - Vielen Dank.

There was initially a little confusion at the store due to the different equipment rating system used by "intersport" (words like "premium") and the store itself (colours). However, these were quickly resolved and the staff at the downtown store, and the store by the lift, were all super friendly and helpful. The equipment too was better than found in some past rentals we've done. All in all a very positive experience.

Great service and availability. Great equipment at Fair rates. To be recommended

Thank you again for excellent gear and service, that is why I keep returning!

Unheimlich freundlich und kundenorientiert. Sehr angenehm und kompetent.

Kompetente Beratung, faire Preise, es hat alles gepasst.

Wish the rental process was faster and not time taking. Staff were nice. The skis were a bit worn but were good.

The ski selection was wonderful and the staff friendly and helpful.

The staff asked me what type of skis I like, but I do not know much about the different types of skis. It would be helpful if the staff were able to ask more specific questions regarding ski preference.

I was very disappointed when I returned from the first day of skiing and was informed that they did not store the skis to pick up the next day. In all the ski resorts in the world that I have been to, the equipment rental shops store the equipment during the rental days. As a solution, I was offered to rent a locker, which I had to pay 22 CHF!. Additionally, I was treated very poorly by the attendant who helped me, to the point that I waited a long time, gave up on him and called another attendant who served me very well.

Einfach Top wie Ihr das macht, weiter so!

Vielen herzlichen Dank für den tollen Service. Ich freue mich aufs nächste Jahr :) Herzliche Grüsse Gregor

We rented a couple of years before at Intersport and were very happy about it. As this time: great service. i had to change my shoes twice, but all was good. We had to leave a day early due to a fall and you compensated without hesitation! Great service! Thank you!

Die Mietpreise sind einfach extrem teuer...

Die Mitarbeiter waren sehr kompetent und freundlich. Es war alles Top. Vielen Dank😃

Top Service mit allem was benötigt wird.

Denke man kann den Prozess nich optimieren.. sind über eine Stunde angestanden :)

Top-Service; sehr entspannte Atmosphäre im Laden; keine Wartezeit.

J'apprécie l'humour et la compétence du personnel. Ils ont une sensibilité pour les souhaits et les besoins de la clientèle. Merci beaucoup - à recommander sans restrictions.

I accidentally gave my kid’s personal ski poles to the store with the rest of the rental equipment.

It was really unclear what the flow in the shop is. Lots of queues, not clear at which one should one stay when having equipment reserved. Asked an employee after some time that sent us to look for the equipment in two possible places in the shop as it had our name on it. I can understand that there is a large number of customers, but the arrangement of the shop is missing a clear flow within the shop making clear for everyone where to go and with whom to talk.

Would be ideal if you could also provide dual sledges

Great and friendly service!

War das erste mal, dass ich fuer Schuheinstellung Tüv bezahlen musste Hatte etwa 45 Min für Miete und Prüfung Ein paar Mitarbeiter sprechen nicht mal Deutsch. Sind wir in USA, oder was? Komme nicht mehr Besser im Dorf oder Mürren mieten

Super friendly team. Quick straightforward process collecting and returning.

Rien a dire.....top

Les vendeurs ne sont pas du tout qualifié pour conseiller, pour une première fois à la montagne, je pense qu’il se doit de guider le client, plutôt que de faire uniquement du chiffre, à louer tous le matériel sans aucun conseil préalable.

Very laid-back relaxed atmosphere excellent place to rent can't say enough good things

Always received wonderful service from you all over the last 25 years

Hello, I was very happy with most aspects of my rental experience. The personnel was very knowledgeable and friendly and flexible. I was unhappy, however, with the payment experience at the end - as detailed below: In addition to the online rental, I paid for my husband's and son's ski rentals - which were made in person in the shop (not booked online). I was presented with the overall sum at the time of paying and we saw that an insurance fee of CHF 12,00 had been added to my son's rental and my husband's. As we have separate insurance for this, we clearly stated at the time of rental that we did not wish to add this insurance. However, it had been added to the final bill. When my husband raised the issue and asked for us not to be charged he was told he was being difficult and in the end we were given a voucher but not the money back. As we don't come very often to St.Luc, such a voucher is not very useful to us. The shop assistant's tone was also not very pleasant, accusing my husband of being difficult and wanting to 'win'. This is not about 'winning', it's about respecting the wishes of the customers, and their reasonable demands. Insurance is optional, and we had in both instances said we did not wish to pay for this. A professional response would have been to apologise for the billing error and refund the CHF12*2 (CHF 24) without discussion. We are disappointed with the experience, as we otherwise very much enjoyed renting from Chabloz Sport. Sincerely, Pernille Holtedahl

Herzlichen Dank für die kompetente Abwicklung und Beratung!

The service was really good and the first day offer and welcome to come back in and change equipment if needed was true. I needed a change and tested that welcome. Ithe location is really good. I would just ask that you put a stair hand rail on the steps at the shop entrance.. It's a hazard and I found it really hard. I came in twice a day as we used the excellent lockets

Alles bestens, gutes online-tool zur Miete, super Abwicklung vor Ort

Leider haben wir vergessen die Ausrüstung früher zu buchen um mehr Rabatt zu bekommen.

Absolute Spitze waren die Redster X9s -Ski. Sie entsprachen genau meinen Wünschen und übertragen jede Erwartung.

Would be great if you had partnership with Monte Rosa Hotel in Zermatt

Top Service, Schnell, Unkompliziert, Professionell

When reserving online, it would be good to have a ‘ski locker’ option advertised. Maybe it was there, but I didn’t notice.

Danke

All great. However, when I returned all equipment, I did not get a receipt, also not by email, which i think would have been appropriate to avoid any possible misunderstandings. I asked for it but was told it was not necessary. All very friendly, and indeed it wasn’t, but what if a mistake had occured somehow? Thanks and until next time.

Best rental service I’ve ever had. All-round top marks. 👏

ski gut, schuhe schon sehr gebraucht

Wir sind wirklich spontan reingekommen, also ohne vorherige Reservierung und wurden schnell und kompetent beraten und ausgestattet. Zudem fand ich alle Mitarbeiter wirklich sehr nett und freundlich. Ebenfalls praktisch war, dass wir die Skipässe gleich hier kaufen konnten. :) Wir empfehlen den Intersport am Terminal sehr!

We rented the skis to be picked up at the ambassador hotel but they did not have the skis there. We had to go to the shop in Zermatt downtown. Just by chance, we picked the correct shop that had our skis. Skis that were given to me were not the size I requested. They were shorter. The staff was good in the downtown location.

Die Betreuung vor Ort war sehr gut. Keine Wartezeit und es wurde mir sogar von sich aus ein Tag zurückerstattet, da ich die Ausrüstung am ersten Miettag erst nach 16.00 Uhr abholte. Wow, das ist Kundenservice. Die Ausrüstung war gut und zweckmässig, auch wenn die Skier schon einige Gebrauchsspuren aufwiesen.

Un grand merci pour cet excellent service et pour la bonne ambiance à chaque fois que l'on vient chercher nos skis

ich habe schon das zweite jahr die ganze skiausrüstung gemietet - beim ersten mal was das material ideal, keine druckstellen, ski ideal. dieses mal musste ich den schuh wechseln (und war immer noch nicht so bequem wie letztes jahr) und die skis hatten weniger griff... insofern war es ein weniger gutes erlebnis, aber das personal speditiv und sehr zuvorkommend.